Drivers of Socially Responsible Management in Thai
SMEs: Evidence from Employment Practices Using the
Theory of Planned Behavior

 

»Ń¨¨Ń¢Ѻŕ¤Ĺ×čÍąˇŇèѴˇŇĂÍÂčҧÁŐ¤ÇŇÁĂŃşĽÔ´ŞÍşµčÍĘѧ¤Á
ăąÇÔĘŇˡԨ˘ąŇ´ˇĹҧáĹТąŇ´ÂčÍÁ˘Í§ä·Â : ËĹѡ°Ňą
¨ŇˇˇŇĂ»ŻÔşŃµÔ´éŇąáç§Ňąâ´ÂăŞéáąÇ¤Ô´·ÄɮվĵԡĂĂÁ
µŇÁἹ

 

 

Received:
August 7, 2025
Revised:
October 27, 2025

Accepted:
November 6, 2025

Dr.Kanokkarn Tevapitak Cooke

Lecturer of Business Management,

Ubon Ratchathani Business School, Ubon Ratchathani University

(Corresponding Author)

Dr.M. John Foster

Emeritus Fellow of Kingston Business School,

Kingston University, London, United Kingdom

 

 

ÇŃą·Őčä´éĂŃşµéą©şŃşş·¤ÇŇÁ :
7 ĘÔ§ËҤÁ 2568

ÇŃą·Őčáˇé䢻ĂŃş»Ăاş·¤ÇŇÁ :
27 µŘĹҤÁ 2568

ÇŃą·ŐčµÍşĂŃşµŐľÔÁľěş·¤ÇŇÁ
6 ľÄȨԡŇÂą 2568

 

´Ă.ˇąˇˇŇąµě ŕ·ÇҾԷѡÉě ¤Ř¤¤ě

ÍҨŇĂÂě»ĂШÓĘҢŇÇԪҡŇèѴˇŇøŘáԨ

¤łĐşĂÔËŇĂČŇʵĂě ÁËŇÇÔ·ÂŇĹŃÂÍŘşĹĂŇŞ¸ŇąŐ

(ĽŮé»ĂĐĘŇą§ŇąËĹѡ)

´Ă.ŕÍçÁ ¨ÍËěą żÍĘŕµÍĂě

ČŇʵĂҨŇĂÂěˇÔµµÔ¤Řł

¤Ô§ĘěµŃąşÔ«ÔŕąĘʤŮĹ ÁËŇÇÔ·ÂŇĹѤԧĘěµŃą

ĹÍą´Íą ĘËĂŇŞÍҳҨѡĂ

 

 

Keywords:

Socially Responsible Management (SRM), The Theory of Planned Behavior (TPB), Thai SMEs, Human Resource Management (HRM).

ABSTRACT

Socially Responsible Management (SRM) embeds social responsibility in business operations, especially employment practices, shaping how entrepreneurs treat workers and affecting employee well-being. This study asks: (1) How do Thai agro-industrial SMEs implement SRM in training, fair wages, and workplace safety? (2) What factors motivate adoption? We use a mixed-methods design: a cross-sectional survey of 47 agro-industrial SMEs (owner-managers) in Ubon Ratchathani with structural equation modelling, plus semi-structured interviews coded thematically.

Results indicate that external drivers-laws, buyer/regulatory standards, and perceived business benefits are more salient than intrinsic attitudes. By block, training intentions hinge on perceived behavioural control perceived business benefits and production standards; fair wages hinge on law compliance, perceived business benefits, attitudes, and norms; and safety environment hinges on regulation, attitude, and norms. Intentions did not consistently translate into behaviour, pointing to an intention–behaviour gap under time, cost, and capability pressures. We outline light-touch, practice-specific supports-brief GMP/HACCP refreshers with an implementation-intention planner (training), a one-page wage-audit with peer benchmarking (fair wages), and quarterly educational safety walkthroughs (safety)-to be delivered via provincial and buyer networks with simple uptake indicators. Future research should test moderators/mediators (resources, enforcement, routines) and evaluate cluster pilots that strengthen perceived control and convert intentions into action.

 

 

¤ÓĘӤѭ :

ˇŇèѴˇŇĂÍÂčҧÁŐ¤ÇŇÁĂŃşĽÔ´ŞÍşµčÍĘѧ¤Á ·ÄɮվĵԡĂĂÁµŇÁἹ  ÇÔĘŇˡԨ˘ąŇ´ˇĹҧáĹТąŇ´ÂčÍÁ˘Í§ä·Â ˇŇèѴˇŇĂ·ĂŃľÂҡĂÁąŘÉÂě

ş·¤Ń´ÂčÍ

ˇŇèѴˇŇĂ·ŐčÁŐ¤ÇŇÁĂŃşĽÔ´ŞÍşµčÍĘѧ¤Á (Socially Responsible Management: SRM) ¤×Í ˇŇýѧáąÇ¤Ô´¤ÇŇÁĂŃşĽÔ´ŞÍşµčÍĘѧ¤ÁäÇé㹡ĂкǹˇŇĂ´ÓŕąÔą¸ŘáԨ â´Â੾ŇĐáąÇ»ŻÔşŃµÔ´éŇąˇŇèéҧ§Ňą «Ö觡ÓËą´ÇÔ¸Ő·ŐčĽŮé»ĂСͺˇŇĂ»ŻÔşŃµÔµčÍáç§ŇąáĹĐĘ觼ŵčͤسŔŇľŞŐÇÔµˇŇĂ·Ó§Ňą˘Í§ľąŃˇ§Ňą §ŇąÇÔ¨ŃÂąŐéÁŘ觵ͺ¤Ó¶ŇÁÇčŇ (1) ÇÔĘŇˡԨ˘ąŇ´ˇĹҧáĹТąŇ´ÂčÍÁăąÍصĘŇˡĂĂÁˇŇĂŕˇÉµĂăą»ĂĐŕ·Čä·Â´ÓŕąÔąˇŇĂ SRM ăą´éŇąˇŇý֡ͺĂÁ ¤čҨéҧ·Őčŕ»çą¸ĂĂÁ áĹФÇŇÁ»ĹÍ´ŔŃÂ㹡ŇĂ·Ó§ŇąÍÂčҧäĂ áĹĐ (2) »Ń¨¨ŃÂ㴨٧ă¨ăËéŕˇÔ´ˇŇĂÂÍÁĂŃşáĹĐąÓËĹѡˇŇäÇŇÁĂŃşĽÔ´ŞÍşµčÍĘѧ¤Á´Ń§ˇĹčŇÇä»ăŞé §ŇąÇÔ¨ŃÂăŞéĂĐŕşŐÂşÇÔ¸ŐáşşĽĘÁĽĘŇą »ĂСͺ´éÇ¡ŇĂăŞéáşşĘÍş¶ŇÁáşşŔҤµŃ´˘Çҧ㹡ĹŘčÁÇÔĘŇˡԨ˘ąŇ´ˇĹҧáĹТąŇ´ÂčÍÁÍصĘŇˡĂĂÁˇŇĂŕˇÉµĂ¨ÓąÇą 47 áËč§ăą¨Ń§ËÇŃ´ÍŘşĹĂŇŞ¸ŇąŐ (ĽŮéµÍş¤×Í ŕ¨éҢͧ/ĽŮé¨Ń´ˇŇĂ) ÇÔŕ¤ĂŇĐËě´éÇÂáşş¨ÓĹͧĘÁˇŇĂâ¤Ă§ĘĂéҧ (SEM) ¤Çş¤ŮčˇŃşˇŇĂĘŃÁŔŇÉłěˇÖč§â¤Ă§ĘĂéҧáĹСŇöʹĂËŃĘŕŞÔ§»ĂĐŕ´çą

ĽĹˇŇĂÇÔ¨ŃÂŞŐéÇčŇ áçĽĹѡ´ŃąŔŇ¹͡ ä´éáˇč ˇ®ËÁŇ Áҵðҹ˘Í§ĽŮé«×éÍ/ËąčǧҹˇÓˇŃş´ŮáĹ áĹСŇĂĂŃşĂŮé»ĂĐâÂŞąě·Ň§¸ŘáԨÁŐÍÔ·¸ÔľĹŕ´čąŞŃ´ˇÇčŇ·ŃČą¤µÔŔŇÂ㹢ͧĽŮé»ĂСͺˇŇĂ ŕÁ×čÍľÔ¨ŇĂłŇŕ»çąĂŇ´éŇą ľşÇčŇ “¤ÇŇÁµŃé§ă¨ăËéˇŇý֡ͺĂÁ” ä´éĂŃşÍÔ·¸ÔľĹ¨ŇˇˇŇĂĂŃşĂŮéˇŇäǺ¤ŘÁ ¤ÇŇÁ¤Ň´ËÇѧµčÍ»ĂĐâÂŞąě·Ň§¸ŘáԨăąÍąŇ¤µáĹĐÁҵðҹˇŇĂĽĹÔµŕ»çąĘӤѭ “¤ÇŇÁµŃé§ă¨¨čҤčҨéҧ·Őčŕ»çą¸ĂĂÁ” ÁŐ¤ÇŇÁŕŞ×čÍÁ⧡Ѻ¤ÇŇÁµéͧˇŇĂ·ÓµŇÁˇ®ËÁŇ ¤ÇŇÁ¤Ň´ËÇѧµčÍ»ĂĐâÂŞąě·Ň§¸ŘáԨăąÍąŇ¤µ ·ŃČą¤µÔáĹĐşĂĂ·Ń´°ŇąŕŞÔ§ÍѵÇÔĘŃ áĹĐ “¤ÇŇÁµŃé§ă¨·Őč¨Đ·ÓăËéÁŐ¤ÇŇÁ»ĹÍ´ŔŃÂ㹡ŇĂ·Ó§Ňą” ¶Ůˇ˘Ńşŕ¤Ĺ×čÍąâ´Âˇ®ĂĐŕşŐÂş ·ŃČą¤µÔáĹĐşĂĂ·Ń´°ŇąŕŞÔ§ÍѵÇÔĘŃ ·Ńé§ąŐé ¤ÇŇÁµŃé§ă¨´Ń§ˇĹčŇÇÁÔä´éá»Ăŕ»çąľÄµÔˇĂĂÁÍÂčҧĘÁčÓŕĘÁÍ ĘĐ·éÍąŞčͧÇčҧĂĐËÇčҧ¤ÇŇÁµŃé§ă¨ˇŃşˇŇĂ»ŻÔşŃµÔŔŇÂăµé˘éͨӡѴ´éŇąŕÇĹŇ µéą·Řą áĹТմ¤ÇŇÁĘŇÁŇö ş·¤ÇŇÁąŐéŕʹ͹ĐÇčŇ ĘÓËĂŃşˇŇý֡ͺĂÁ ¤ÇĂÁŐˇŇĂăŞéŕ¤Ă×čͧÁ×ÍʹѺʹعÍÂčҧ§čŇÂáĹĐÁŐ¤ÇŇÁ੾ŇĐŕ¨ŇШ§ăą´éŇąˇŇĂ»ŻÔşŃµÔ ä´éáˇč ¤ŮčÁ×Í GMP/HACCP ÍÂčҧÂčÍ ľĂéÍÁ¤ŮčÁ×͡ŇĂÇҧἹ·Őč¨Đŕ»ĹŐčÂą¤ÇŇÁµŃé§ă¨ä»ĘŮčˇŇĂ»ŻÔşŃµÔ§Ňą¨ĂÔ§ ĘčÇąˇŇèčҤčҨéҧ·Őčŕ»çą¸ĂĂÁąŃéą Ę¶Ňą»ĂСͺˇŇäÇĂÁŐáşşżÍĂěÁµĂǨĘÍş¤čҨéҧŕľ×čÍŕ·ŐÂşŕ¤Ő§ˇŃşşĂÔÉѷ㹡ĹŘčÁÍصĘŇˡĂĂÁŕ´ŐÂǡѹ áĹĐÁŐˇÔ¨ˇĂĂÁ “ŕ´ÔąµĂǨ¤ÇŇÁ»ĹÍ´ŔŃ” ĂŇÂäµĂÁŇĘŕŞÔ§ăËé¤ÇŇÁĂŮéĘÓËĂŃşˇŇĂĘĂéҧ¤ÇŇÁ»ĹÍ´ŔŃÂăąĘ¶Ňą·Őč·Ó§Ňąâ´ÂăËé´ÓŕąÔąĽčŇąŕ¤Ă×͢čŇÂĂĐ´Ńş¨Ń§ËÇŃ´áĹĐĽŮé«×éÍ ľĂéÍÁµŃÇŞŐéÇŃ´ÍÂčҧ§čŇÂĘÓËĂŃşˇŇĂąÓä»ăŞé §ŇąÇÔ¨ŃÂăąÍąŇ¤µ¤ÇĂ·´ĘÍşµŃÇá»ĂˇÓˇŃşáĹеŃÇá»ĂˇĹҧ (·ĂŃľÂҡà ˇŇúѧ¤ŃşăŞé ˘Ń鹵͹»ŻÔşŃµÔ§Ňą) áĹĐ»ĂĐŕÁÔąâ¤Ă§ˇŇĂąÓĂčͧ˘Í§ˇĹŘčÁ¤ĹŃĘŕµÍĂě·ŐčŕĘĂÔÁˇŇĂĂŃşĂŮéˇŇäǺ¤ŘÁáĹĐá»Ĺ§¤ÇŇÁµŃé§ă¨ŕ»çąˇŇĂ»ŻÔşŃµÔ¨ĂÔ§

 

 

 

HOW TO CITE

 

Cooke, K. T., & Foster, M. J. (2026). Drivers of socially responsible management in Thai SMEs: Evidence from employment practices using the theory of planned behavior. Journal of Business Administration, 49(189), 57–94. https://doi.org/10.14456/jba.2026.3

 

 

 

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